Let's design great services together

I'm Charlie, I've been a Service Designer since 2014. My skills are in: Service Design, User Research and Interaction Design.

Recent work

Here's some of my recent projects across start ups, large corporates, third sector and government.

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See all my work
Website for &Thrive with the message: Inspiration and community for organising support
&Thrive
Service Design
User Experience Design
User Research
Project management
xyz
SmartShop
User Experience Design
User Research
Woman at MSF using handover template
Médecins Sans Frontières
Service Design
User Research
Kalda
Brand strategy
Identity design
Service Design
User Experience Design
User Research
An image of the post-its of the Addaction project
With You
Service Design
User Research
Screenshot of DEFRA book a live animal inspection page. Says: "Book a live animal inspection"
DEFRA
Service Design
User Experience Design
Image of laptop showing evaluation guide
Public Health England
Service Design
User Research
User Experience Design

Organisations I've worked with

Skills

I work on projects from the discovery stage, through to live. I can also improve and maintain existing services.

Project Management
Service Design
User Research
User Experience Design