Designing services that work for real people

I’m Charlie, I’ve been a Service and Interaction Designer since 2014. I can improve your services through prototyping and implementation.

Recent work

Website for &Thrive with the message: Inspiration and community for organising support
&Thrive
Service Design
User Experience Design
User Research
Project management
xyz
SmartShop
User Experience Design
User Research
Woman at MSF using handover template
Médecins Sans Frontières
Service Design
User Research
Kalda
Brand strategy
Identity design
Service Design
User Experience Design
User Research
An image of the post-its of the Addaction project
With You
Service Design
User Research
Screenshot of DEFRA book a live animal inspection page. Says: "Book a live animal inspection"
DEFRA
Service Design
User Experience Design
Image of laptop showing evaluation guide
Public Health England
Service Design
User Research
User Experience Design

Join the real designers newsletter

Organisations I've worked with

Skills

I take a practical, hands-on approach to improving services. I can prototype new services, or work out how to improve existing services.

Project Management
Service Design
User Research
User Experience Design